Booking and recall reminders for dental clinics
A dental practice lives on patients coming back: the six-month scaling, the second root canal visit, the monthly braces adjustment. Showup books those visits, reminds patients on WhatsApp, and puts the ones who are due back on a recall list with the message already written.
Where dental clinics lose patients
Six-month recalls that never happen
Everyone agrees to come back for scaling and polishing in six months. Nobody calls them when the six months are up, and they come back when something hurts.
Treatments that take several visits
A root canal over two or three visits, or braces adjusted every month: one missed visit delays the whole treatment and the chair time is wasted.
Procedures need more chair time
A check-up takes fifteen minutes and an extraction or a filling takes much longer. A booking system that offers every slot as the same length double-books the chair.
How dental clinics use Showup
- 01
Recall in one tap
On the patient’s page, tap +6 months and write “scaling and polishing”. When the date comes, they appear on the recall list with a WhatsApp message ready to send.
- 02
Services with their own length
Set a consultation at 15 minutes and a root canal visit at 60. The booking page only offers times long enough for the service chosen.
- 03
Procedures booked by reception only
Mark a service as not bookable online, so patients can book a consultation themselves while treatment visits are booked at the desk.
Assalam o alaikum Sana,
You are due back at (your clinic) for your scaling and polishing.
Pick a time that suits you here: (your booking link)
Names in brackets are filled in from your clinic and the appointment.
From sign-up to a full schedule in four steps
- 01
Set up your clinic
Add your practitioners, their weekly hours and breaks, time off, and your services with how long each takes.
- 02
Share your booking link
Patients open it on their phone, choose a service, a practitioner or anyone available, and a free time. No app, no account.
- 03
Patients get WhatsApp messages
A confirmation when they book, then a reminder before the visit in English or Urdu. They reply 1 to confirm or 2 to cancel.
- 04
Reception runs the day
A schedule with a column per practitioner, phone bookings and walk-ins, seen and no-show in one tap, and a recall list for patients due back.
- ✓ 14 days free, no card
- ✓ 3 months: Rs 7,125
- ✓ Every feature, every staff account
- ✓ 12 months: Rs 25,000
- ✓ No limit on practitioners
- ✓ Bank transfer, JazzCash or Easypaisa
Dental clinics: common questions
01Can we set a six-month recall for scaling?
Yes. Set the patient’s next due date (+3 months, +6 months and +1 year are one tap, or pick any date) and a short reason such as “scaling and polishing”. On that date they appear on the recall list with a message ready to send.
02Does Showup schedule by dental chair?
No. It schedules by practitioner: each dentist has a column, their own hours and no overlapping appointments. If two dentists share one chair, give them hours that do not overlap.
03Can we keep dental charts or treatment notes in it?
No. Showup is for appointments and communication only. It stores a patient’s name, number, visit history, next due date and a short non-clinical note, not charts, X-rays or prescriptions.
More answers on the FAQ page.